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2009 Annual Report

Performance highlights

This page provides a summary of ICBC's key financial and customer satisfaction results. Full text »

Message from the chair, and the president and CEO

Past Board Chair, T. Richard Turner, and President and CEO, Jon Schubert, share highlights of ICBC's 2009 performance. Full text »

Report on performance

This section summarizes ICBC's financial and non-financial performance, and major events that occurred in 2009. It also provides financial outlooks for 2010 to 2012 and a summary of ICBC's actual performance relative to the 2009-2011 Service Plan. ICBC's objectives and key strategies are summarized for each corporate goal, and the results for each performance measure are discussed. Full text »

Management's discussion & analysis (MD&A)

The MD&A provides an analysis of ICBC's financial performance, and complements the consolidated financial statements by providing context and prospective information. Full text »

Auditors' report  (Consolidated financial statements)

ICBC's Board of Directors and executives

Download full report (PDF — 3.8MB)