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shifting gears: ICBC's online community

Shifting Gears

Would you like to have a say in how ICBC serves drivers like you?  By joining shifting gears, you can!

Here's how it works:

Get involved

You can participate online, at your convenience. 

About once or twice a month, we'll send you an email inviting you to participate in a short (5–10 minute) survey or discussion. We'll ask for your opinions about the products, services, and policies that are most likely to affect you.

Win prizes

Members will be entered into regular cash prize draws. And just for signing up, you'll have the chance to win $100. contest rules (pdf)

How do I join?

Sign up by clicking join now. You'll be asked a few questions that will help us better understand you as an ICBC customer. That's it!

Join Now

We respect your privacy

Your email address and any personal information you provide is collected pursuant to s.26 of the Freedom of Information and Protection of Privacy Act (“FIPPA”) and will be used solely for the purpose of the ICBC community panel and for research purposes. Your opinions will be held in complete confidence. All of your personal information will be protected and handled in accordance with the requirements of FIPPA and ICBC’s privacy policy.