Cancelling your insurance
Our most important tip if you need to cancel your Autoplan policy is to treat your licence plates like cash—they're linked directly to your insurance.
If you're cancelling your insurance, return the licence plates to your Autoplan broker. The sooner you cancel your plates and insurance, the more you may get back if you're eligible for a refund. A cancellation fee may apply.
The refund amount depends on:
- the time remaining on the policy term
- any outstanding debt, and
- any non-refundable fees (for example, transfer of ownership fees, new licence plate fee or payment plan enrolment fee).
Payment plan customers
If you're on a payment plan, try to cancel at least one day before your payment is due so you don't get hit with an unexpected withdrawal.
When you sell your vehicle, visit your local Autoplan broker as soon as possible. Take the licence plates and your insurance papers. Your broker may recommend that you cancel your plates and insurance, or transfer them to a new vehicle if that's a better option for you.
Keep a copy of your bill of sale or the transfer of ownership form for your records.
Take your licence plates and insurance papers to your local Autoplan broker and find out the best option for you. You may want to cancel the Autoplan policy, or transfer it to another vehicle.
Contact the leasing company. Since the leasing company actually owns the vehicle, you’ll need its permission to cancel the insurance.
When you're outside B.C., write a letter to cancel your insurance policy and provide
- your licence plate number, signature, new address and new phone number
- your Owner's Certificate of Insurance and Vehicle Licence (keep the bottom part, the "vehicle registration," because you’ll need it to register your vehicle outside of B.C.)
- your B.C. licence plates or a receipt to show that you have handed them into a licensing authority outside B.C., and
- a photocopy of your new registration document if you have already registered your vehicle outside B.C.
Send the letter to:
ICBC - Cancellations
Room 205 - 151 West Esplanade
North Vancouver BC V7M 3H9
Have you lost a loved one who was the registered owner of a vehicle?
Please be aware that it's important to contact your local Autoplan broker as soon as you can. Your broker will help you cancel or change the policy.
The sooner you cancel the licence plates and insurance, the more you'll get back (if a refund is due).
Your Autoplan broker can help you determine what estate documentation you'll need to cancel the insurance, make changes to the policy or transfer ownership of the vehicle.
Transferring ownership of the vehicle »
Cancelling a driver's licence when someone has passed away »