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When you bought your Autoplan insurance with us, you signed a contract for financial protection and peace of mind.
We aim to fulfill that promise now. We're here to help—and settle your claim fairly.
You can report your claim 24 hours a day, 7 days a week.
Just call us or report online.
Dial-a-Claim
- Lower Mainland
604-520-8222
- Elsewhere in B.C., Canada and the U.S.
1-800-910-4222
What to do after a crash (PDF): Following these five-step instructions could support your claim.
It helps to have the following information ready when you call:
- where and when the crash happened
- licence plate number of each vehicle involved
- driver's licence number of each driver
- insurance information for vehicles not insured by ICBC
- your preferred auto body shop, and
- police file number (for a serious crash, theft or vandalism)
Know what to expect after making a claim for
Am I covered?
It may depend on the circumstances of your claim.
See which coverage typically applies in common crash situations, and in other kinds of claims.