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Report-a-claim in the Lower Mainland by calling 604-520-8222 or 1-800-910-4222 for the rest of B.C.

Collision

You're a B.C. resident and the crash happened inside B.C. | You're a B.C. resident and the crash happened outside B.C. | You're visiting B.C.and you've been in a crash

You're a B.C. resident and the crash happened outside the province

NOTE: ICBC Autoplan insurance is only valid in Canada and the United States, NOT in Mexico.

Report to the local police

In all jurisdictions you're required to report accidents or vehicle-related crimes to the police immediately. Ask for a police file number.

Call Dial-A-Claim

Call ICBC's Dial-A-Claim. Please have ready at least the following information:

Later, if you need to see an adjuster at a claim centre, you may need more detailed information. You might already have collected the information you need by filling out ICBC's How to Make a Claim brochure.

This brochure is distributed at Autoplan brokers offices and other locations throughout the province. If you didn't obtain this brochure, consult the step-by-step crash reporting guide. It will help you to prepare the information you need to report a crash.