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  • How to make a claim
    • Kinds of claims
    • Collision
      • You're a B.C. resident and the crash happened inside B.C.
      • You're a B.C. resident and the crash happened outside B.C.
      • You're visiting B.C.and you've been in a crash
    • Auto theft
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      • Theft from a rate group vehicle
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  • What if I'm injured?
    • Meet your adjuster
      • What if I'm too injured to go to a claim centre?
      • Was your child injured?
      • The claim centre
      • Your adjuster
      • Your estimator
      • What will I need to bring to my first interview?
      • Can I bring a friend or relative?
      • Can I get a cash advance to help with bills?
      • Quick tips for smooth claims processing
      • Are there any forms I must sign?
      • Do I need a lawyer?
      • What's next?
      • What can I do if I'm having problems with my adjuster?
    • Dealing with your vehicle
    • Assessing liability
      • ICBC Third Party Legal Liability Insurance
      • Who decides liability?
      • Who decides liability?
      • How long does it take to assess liability?
      • Why is it important to decide liability?
      • Your insurance premium may be affected
      • Will ICBC defend me if I am sued?
      • Common examples of crash situations
      • What if a private insurance company insured one of the vehicles?
      • What if a private insurance company insured one of the vehicles?
      • What if I don't agree with the liability decision?
      • Take it to court
      • Should I repair my car right away?
      • Should I repay my claim for vehicle damage
    • Making an injury claim
      • Starting your claim
      • Payments for treatment
      • What's needed for an injury claim?
      • Problematic claims — why some claims require special treatment
      • Travel costs
      • What if I was injured by a hit and run driver?
      • What can I do if I'm not happy with my claim?
    • Therapy and rehabilitation
      • ICBC "No Fault" Accident Benefits
      • Medical and rehabilitation expenses
      • Homemaker benefits
      • Wage loss benefits
      • Injury support
      • Limitations to Accident Benefits
      • Compensatory damages
    • What if I can't work?
      • Is there a deadline to apply for wage loss benefits under ICBC's Accident Benefits coverage?
      • Do I need to provide proof of employment?
      • Do I need to apply for disability payments from Employment Insurance (EI)?
      • What if I receive other disability benefits while I am off work?
      • What if I was injured during the course of my employment?
      • If I can't do housework, does ICBC provide homemaker benefits?
    • Your settlement
      • What does it mean to settle a claim?
      • Does it matter whether someone else caused the crash?
      • Am I entitled to injury benefits or damages?
      • ICBC "No Fault" Accident Benefits
      • Compensatory damages
      • Do I need to sue the other motorist?
      • What happens if I sue another motorist?
      • What does it mean to be "in breach" of my ICBC contract?
      • What if liability for a crash is shared?
      • What if someone else was driving my car?
      • The settlement process
      • When should I finalize my settlement with ICBC?
      • When can I expect payment?
      • Not satisfied with an ICBC settlement offer?
      • Working out the settlement
      • Working out the settlement
      • Working out the settlement
    • Service and support
  • Who's at fault?
    • How fault is determined
    • Crash and fault examples
    • Fault can't be determined
    • If you're at fault
    • If you're not at fault
    • If the drivers share fault
    • If you disagree
  • What about my vehicle?
    • If it can be driven
    • If it can't be driven
    • If it's a write-off
    • Can I get a rental car?
  • Claim concerns
    • How to appeal
    • Why are claims denied?
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What if I'm injured?

ICBC is here to help you with your injury claim. Learn more about:

1. Meeting your adjuster
2. Dealing with your vehicle
3. Assessing liability
4. Making an injury claim
5. Therapy and rehabiliation
6. What if I can't work?
7. Your settlement
8. Service & support

Claim expiry dates All claims have expiry dates, or "limitation periods". If you would like to know the limitation period of your ICBC claim, please contact your adjuster.

ICBC is committed to an open and fair claims process. Look for the FairClaim logo throughout the Claims - Injuries & Vehicles section of this web site. You'll find useful information and links to independent resources to help you understand the claims process and assess your claim. Content on ICBC.com identified by the FairClaim logo provides comprehensive information about the claims process including: How to report a claim; How liability is assessed; How total loss and settlement amounts are determined; and, How bodily injury assessments are made.

Copyright © 2008 ICBC - Insurance Corporation of British Columbia