Find out how to report a claim and what information you need to have beforehand. You can report a claim online or by phone, 24 hours a day, seven days a week.
Please make sure you have:
Please report these incidents online:
Please note that only the registered owner, principal operator, or lessee of a personal vehicle involved in a claim may use the online service.
Report a claim online
Go directly to a Glass Express facility.
Claims involving damage to a single piece of glass, and no other vehicle damage, can be taken directly to a Glass Express facility. Find out more about
Glass and windshield claims.
Please call Dial-a-Claim at:
If English isn't your first language
We offer free, over-the-phone language services to help you speak with us about your claim. Service is available in 170 languages including Cantonese, Mandarin, Punjabi, Korean, Vietnamese, Farsi, Spanish, Hindi, Russian, Polish and French.
Find out more about our
Once you've reported a claim online or by phone, you can
check the status of your claim online at any time.
Read more about the
Steps of your claim.
If you've witnessed a crash, hit and run, vandalism, fire or theft and would like to file a report, please fill out our
witness report form.
Rest of B.C., Canada and the U.S.A.1-800-910-4222
Check the status of a claim