Find a location

Find a:

Enter name of city/town or postal code:

How to make a claim Title

Have you been involved in a crash? We know how stressful it can be.

Even having your car vandalized, stereo stolen or windshield cracked can be a major hassle.

Our Dial-a-Claim staff is here to help you.

 

Report a claim

For great service 24 hours a day, seven days a week, call our world class call centre at:

Lower Mainland
604-520-8222

Elsewhere in B.C., Canada & the U.S.
1-800-910-4222

Reporting online?
Use the online claims report.

Already reported?
Retrieve your online claim notice.

What to expect when making claims

The process you'll go through depends on what type of claim you make:

Also, find out if you are required to pay a deductible or if you should report your claim to the police.

Reporting a claim checklist

Have the following information ready when you make a claim:

  • vehicle licence plate numbers of all vehicles involved in the crash
  • driver's licence numbers of all drivers involved in the crash
  • where the crash happened
  • when the crash happened, and
  • police file number (for serious crashes, thefts, & vandalism)

Are you covered?

ICBC provides coverage for most claims. Find the most common crash-related claims scenarios and coverage you can claim.

H1N1 alert

If you have flu symptoms and are scheduled to see an adjuster, please call ahead and reschedule.

Learn more »