Claim translation service

No matter what language you speak, we speak it too

Involved in a claim and English isn't your first language?

We offer a free, over-the-phone translation service to help you explain the details of your claim.

Translation is available in over 170 languages including Cantonese, Mandarin, Punjabi, Korean, Vietnamese, Farsi, Spanish, Hindi, Russian, Polish, and French.

How to speak with a translator

You can be connected to a translator by Dial-a-Claim or by claim centre adjusters.

If you're unable to communicate clearly in English, we will call an interpreter. Within a few minutes, someone will be able to translate for you in your own language.