Involved in a claim and English isn't your first language?
We offer a free, over-the-phone translation service to help you explain the details of your claim.
Translation is available in over 170 languages including Cantonese, Mandarin, Punjabi, Korean, Vietnamese, Farsi, Spanish, Hindi, Russian, Polish, and French.
You can be connected to a translator by Dial-a-Claim or by claim centre adjusters.
If you're unable to communicate clearly in English, we will call an interpreter. Within a few minutes, someone will be able to translate for you in your own language.