You must book an appointment for an enhanced identification card (EIC) online or by phone before you attend your appointment in person at an EDL designated driver licensing centre to:
In the table below, find out what you'll need to book, reschedule, or cancel your appointment.
| If you want to... | Then you'll need... |
| book an appointment | a B.C. identification card (BCID) or a Canadian or U.S. driver's licence. |
| reschedule or cancel an appointment | your booking confirmation number. |
The easiest way to book, reschedule, or cancel an appointment is to use the EDL Online Booking Service.
Hours: Available 4 a.m. to midnight Monday to Saturday and 9 a.m. to midnight on Sundays.
You can also call the EDL Customer Line at 1-866-972-6888 Monday to Friday from 8:30 a.m. to 4:30 p.m.
Booking confirmation number
Once your EIC application appointment is confirmed, you'll receive a booking confirmation number.
Important! Your booking confirmation number is important. Be sure to record the number and keep it safe for future use.