- Find a licensing office
- Getting licensed
- Renew or replace a licence
- Your driving record
- Driver training
- Moving?
- Tickets and penalties
- Called for a re-exam
- BCID
- Book a road test
- ID requirements
- Licence Fees
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Replace a lost or stolen enhanced identification card
If your enhanced identification card (EIC) is lost or stolen, call the EDL Customer Line immediately at 1-866-972-6888.
You'll also need to book an appointment at an EDL designated driver licensing centre to replace your EIC.
Booking an appointment
The easiest way to book an appointment to replace a lost or stolen EIC is to use the EDL Online Booking Services.
You can also call the EDL Customer Line at 1-866-972-6888 Monday to Friday from 8:30 a.m. to 4:30 p.m.
What to bring
When you attend your appointment, make sure you bring:
- your original birth certificate or Canadian citizenship document, and
- one other piece of accepable identification.
Found your card?
If you find your EIC after reporting it missing, you:
- cannot use the card to cross the border, and
- should book an appointment to reapply for a replacement EIC as soon as possible.
Important!
- The lost or stolen status stays on your EIC record until a new EIC is issued to you.
- Your EIC will also be confiscated if you try to use it at the U.S. border while it's status is lost or stolen.
Learn more...
To learn more about replacing a lost or stolen EIC, refer to Your Guide to B.C.'s Enhanced Driver's Licence Program (PDF).