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Book your appointment for an EDL or EIC

All EDL / EIC transactions require appointments. You must book these in advance, either online or over the phone.

There are strict ID requirements. Be sure to check what ID you need (PDF) before coming in—we don't want you to be disappointed. If you're unsure about what ID is required, contact us.

Make sure to apply for the card that is right for you. You can apply for either an EDL or an EIC, but not both.

[+] There are 16 designated driver licensing offices in B.C. that handle EDL or EIC transactions

Book online

Book a appointment Hours:
  • Monday to Saturday, 4 a.m. — midnight
  • Sunday,  9 a.m. — midnight


To book online, you must currently have a B.C. licence or ID card (regular or enhanced). If you don't have one, you'll need to book by phone.

Book by phone

EDL/EIC Customer Line:

1-866-972-6888
Hours:
  • Monday to Friday , 8:30 a.m.—4:30 p.m.


Note: The customer line doesn't provide earlier appointment times than those available on the Online Booking service.

Info

New Lansdowne driver licensing office now open

ICBC’s new Lansdowne Centre mall driver licensing office (by Toys R Us) in Richmond is now open. Lansdowne Centre is located at 5300 No. 3 Road. The hours of operations are Mon. – Fri. 8:00 am – 5:30 pm, Sat. 9:00 am – 5:00 pm.

If you have an EDL or EIC appointment, please arrive at least 15 minutes before your appointment.

What to bring to your EDL or EIC appointment

Prepare for your appointment using the application checklist (PDF).

When you come in for your appointment

Note: if you're under 19, a parent or legal guardian must come with you.