What to do if your enhanced driver's licence goes missing.
If your enhanced driver's licence (EDL) is lost or stolen, call the EDL Customer Line immediately at 1-866-972-6888.
To replace you're EDL, you need to book an in-person appointment.
Due to a Citizenship and Immigration Canada (CIC) change, anyone using a Canadian Citizenship Certificate issued on or after Feb. 1, 2012 as ID cannot apply for or renew an EDL or EIC.
ICBC is working with CIC and hopes to be able to accept this document in the near future. Please check back for updates. We apologize for any inconvenience this may cause.
When you come in for your appointment, make sure you bring:
For details, see pages 3–9 of Your Guide to B.C.'s Enhanced Driver's Licence Program.
* Note: A passport is not accepted as proof of Canadian citizenship.
If you find your EDL after reporting it missing, you:
Important: If you try to use your EDL at the U.S. border while it's status on our records is lost or stolen, it will be confiscated. You could also encounter problems if you're pulled over by the police in B.C.
Interim driver's licence
While waiting for your new EDL to arrive by mail, an interim driver's licence will be issued to you.
Important: The interim driver's licence cannot be used for cross-border travel into the U.S.