Common types of debts and fines collected by ICBC include overdue monthly insurance payments, and traffic and other kinds of violation tickets.

You can pay any ICBC-related debt in person and by mail.

Pay debts in person at these locations:

• Autoplan brokers
• driver licensing offices
  
• ServiceBC centres
• ICBC claim centres
• ICBC head office (151 West Esplanade, North Vancouver, B.C.)
  

When paying in person, you can pay by cash, certified cheque or money order. Most Autoplan brokers and driver licensing offices also accept VISA, MasterCard and debit cards.

Paying debts by mail

You can mail any ICBC-related debt payment to:

Revenue Accounting
151 West Esplanade
North Vancouver, BC  V7M 3H9

Paying violation ticket fines by mail

You can mail your fine payment to:

Revenue Administration
Bag 3505
Victoria BC  V8W 3N9

Please call ICBC Account Services to discuss your situation in more detail.

B.C. Lower Mainland: 604-661-2723
Elsewhere in B.C.: 1-800-665-6442 (toll-free)

You can go to a Driver Licensing Office to initiate an impersonation claim.

Or you can call ICBC to request that an impersonation package be mailed to you.

ICBC phone numbers

• 1-800-950-1498 within Canada/US, or
• Collect world wide at 250-978-8300

Hours

• 8:00 - 7:00 Monday - Friday
• 9:00 - 5:00 Saturdays

You can go to a Driver Licensing Office with the required ID and request a copy of the violation ticket.

Or you can call ICBC to request that a violation ticket be mailed or faxed to you.

ICBC phone numbers

• 1-800-950-1498 within Canada/US or
• Collect world wide at 250-978-8300

Hours

• 8:00 - 7:00 Monday - Friday
• 9:00 - 5:00 Saturdays

The ticket remains on your driving record for five years from the date the conviction was entered on the driving record.

Depending on your situation, you may be able to reduce your penalty point debt. You may be able to eliminate your driver penalty point premium if you voluntarily surrender your driver's licence to an ICBC Driver Licensing Office for one year during the billing period.

More information about driver penalty points.