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Careers

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​​Choose your path at ICBC

Whatever your interests and career goals, we're sure to have a role that makes the most of your skills and gives you the opportunity to grow. Here's a quick overview of the different kinds of work we do.

Insurance and Claims

​Use your analytical and interpersonal skills: Insurance and Claims Services

Providing insurance and managing claims are at the core of our business. You could join the decision-makers and service providers who meet our customers' needs and thrive in a collaborative, goal-focused environment.​

You could work in:

Product strategy, designing and underwriting personal and commercial auto insurance products, managing regulatory programs and tracking performance and product feasibility through actuarial science and analytics.

Insurance sales and support, the sale of Autoplan insurance products through our independent broker network.

Claims services, handling claims of all types, from vehicle damage to recovery.

Typical roles in these areas include:

  • Actuary
  • Insurance Advisor
  • Broker Enquiry Representative
  • Support and Recovery Specialist
  • Special Investigation Unit Officer
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Information Services

Work in technology: Information Services

Join our diverse, talented and agile team of IT professionals, and gain invaluable experience innovating and delivering solutions that support all of ICBC's lines of business.

You could work in:

Application development, developing and managing solutions used by our Insurance, Claims, and Vehicle and Driver Licensing lines of business and corporate functions. Work with industry-leading technologies including SAP, Guidewire’s suite and other java-based platforms.

Digital workplace, partnering closely with the business and leveraging new technologies to improve customer experience and increase business efficiency. Work on digital workflow, business process automation, chatbots, machine learning and other technologies with an ongoing focus on innovation.

Information management, leveraging our Hadoop-based big data and analytics platform to provide timely and reliable access to data. Work with leading-edge analytics and visualization tools to enable data-based decisions and to support strategic goals.

Project services, working with a team responsible for managing projects, ranging from process improvement initiatives for the business to complex, large scale system implementation projects. Our project management professionals deliver all corporate projects, proactively resolving issues and ensuring projects are delivered on time and on budget.

Technology platforms and operations, planning, designing, and implementing our core infrastructure, software platforms and IT security services, or working in our service operations teams, to ensure effective delivery and sustainment of IT services and to enable ICBC's workforce and customers.

IS planning and operational support (Office of the Chief Information and Technology Officer), looking after cross-team capabilities such as enterprise architecture services, our cybersecurity program, IT co-op program, as well as budgets, contracts, and resource management.

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Legal Services

Grow your law career: Legal Services

Provide legal advice and services for ICBC. Put your knowledge, initiative, and communication skills to work with a team that makes a direct contribution to the company’s success.

You could work in:

Claims legal services, representing ICBC in legal proceedings and claims handling.

Corporate law and general counsel, providing advice on legal issues relating to business practices, policies and operations.

Policy and regulatory affairs, ensuring our products, services and policies meet the needs of our customers.

Typical roles in these areas include:

  • Counsel     
  • Paralegal
  • Legal Administrative Assistant
  • Regulatory Advisor
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Customer Service and Administration

Provide exceptional service: Customer Service and Administration

Whether you're the customer's first point of contact or working behind the scenes, these roles make serving our customers the priority.

You could work in:

Customer service, the first point of contact in areas such as insurance, claims handling, driver licensing and finance.

Administrative services, the backbone of many departments, supporting document processing, creating correspondence and providing support to various team members.

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Communications and Marketing

Spread the word: Communications and Marketing

Be part of a high-performing team of business communication experts who provide strategic advice and engage with external and internal audiences to tell ICBC's story.

You could work in:

Communications, providing strategic advice to the business, building collaborative relationships with stakeholders, and delivering innovative communication services to our internal and external partners.

Marketing, developing and implementing marketing and advertising campaigns, and providing strategic direction and insight on strengthening the ICBC brand and enhancing customer value.

Typical roles in these areas include:

  • Communications Specialist
  • Marketing Advisor
  • Social Media Specialist
  • Graphic Designer

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Finance, Audit, Investments and Treasury

Know the numbers: Finance, Audit, Investments and Treasury

Whether you’re looking at fine details or the big picture, our Finance, Audit, Investments and Treasury teams ensure ICBC’s continued financial strength and stability through strategic leadership, operational support, and the management of over $15 billion in investment assets.

You could work in:

Finance, providing leadership in building and protecting the financial health of our company, and delivering both strategic and operational support.

Audit services, partnering with the business to advise on the appropriateness and effectiveness of controls while championing leading practices, mitigating risk and assisting with special reviews/investigations.

Investment and governance, managing our investment assets and supporting our corporate goal of maintaining financial stability.

Typical roles in these areas include:

  • Financial Analyst
  • Finance Systems Analyst
  • Senior Accountant
  • Accounting Assistant
  • Credit and Collections Clerk
  • Financial Account Services Representative
  • Senior Auditor
  • Investment Analyst
  • Actuary

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