About ICBC
Learn more about a career at ICBC
ICBC is committed to providing a respectful, flexible and inclusive workplace. Our values are at the heart of who we are and what we do, and our employee expectations guide us in how we support our customers, our community and each other.
Hear from our employees
"Every day you learn new things and that's the satisfaction I was looking for."'
Swasti, Claims Examiner
Our values
Collaborative
We collaborate with each other, stakeholders and customers to move all British Columbians forward
We consider who we are speaking to and what's in it for them, not what's in it for us
We're flexible
Supportive
We demonstrate compassion and dedication
We're there for each other, stakeholders and customers when they need us
We support our communities through road safety programs and being environmentally responsible
Straightforward
We say what we mean
We're clear and concise
We demonstrate ethics and integrity
Knowledgeable
We know our business
We make informed decisions
We prioritize learning
Our employee expectations
Our values are put into action through our employees, which is why we have clear expectations for everyone.
Whether you are an individual contributor, a manager or the CEO, the expectations for our team members are fundamentally the same.
Accomplish goals
Create positive relationships
Be flexible
Be there for our customers
Be there for each other
Be accountable
Be clear and concise
Be self-aware
Demonstrate ethics and integrity
Understand our business
Make informed decisions
Prioritize learning
A diverse and inclusive workplace
We are committed to being an inclusive employer, one that reflects the diversity of British Columbians in the communities we serve.
Our employee resource groups are employee-driven communities that connect people across the company and uphold our commitment to supporting diversity, equity and inclusion. Each group is sponsored by a member of ICBC's Executive Leadership Team and their work is guided by an employee-created vision statement.
Ethnicity
Celebrating our ethnic and cultural diversity to have a workplace where everyone feels included on a personal and professional level.
Indigenous Peoples
To establish among Indigenous employees, potential employees and customers a sense that their identity and culture are valued, respected and supported by employees at ICBC.
LGBTQ2+
Ensuring ICBC is a safe and inclusive environment where everyone feels comfortable expressing their gender identity and sexual orientation.
Disability Inclusion
Working together to make an inclusive environment that eliminates the stigma of living with visible and invisible disabilities at ICBC.
Caregivers
Create a support network to recognize, connect and assist caregivers in the workforce.
Wellness
Creating an environment where employee and customer well-being is promoted and supported.
Women in Leadership
ICBC's Women in Leadership (WIL) ERG aims to create experiences that connect like-minded people together to support women in finding and developing their leadership presence.
