On behalf of everyone at ICBC, we wish to congratulate Joy MacPhail on receiving our nation's highest civilian honour – the Order of Canada.
We could not feel more proud to see Joy recognized with this award. Every one of us who has had the pleasure of meeting Joy, and the privilege of receiving her knowledge and guidance, knows how deserving she is of joining such esteemed company.
Joy has helped guide ICBC through its biggest transformation in history with the implementation of Enhanced Care – a change which has delivered significant improvements to the care provided to anyone injured in a crash while making auto insurance in B.C. more affordable.
Wherever she goes, Joy leads with a collaborative and supportive style—one which is always infused with a wonderful sense of humour and assurance.
Joy is a true trailblazer who has made extraordinary contributions to Canada, and we are a better country because of her.
Order of Canada news release: https://www.gg.ca/en/activities/2021/governor-general-announces-135-new-appointments-order-canada
Joy MacPhail biography
Order of Canada news release