Service Alert
Service disruption updates
Over the coming weeks, we are anticipating possible service disruptions due to staff shortages related to the Omicron variant. We apologize in advance and appreciate your patience. Please check for updates before visiting an ICBC office.
Last updated Monday, Jan 17, 2022 01:22 PM


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Rate pressures: Continued increase in crashes, claims and costs

More crashes, more claims and higher costs are putting significant external pressure on ICBC’s insurance rates. These pressures show no sign of easing but we are committed to working alongside government to do what we can to mitigate them.

The following graphs provide the numbers behind the trends impacting insurance rates.

More crashes


More injury and vehicle damage claims


Increase in injury claims costs


Increase in vehicle damage claims costs


Injury claim settlement trends