Auto body shop types
Glass Express shops
For a single piece of broken glass (e.g. side glass or windshield): report the claim, receive the estimate and have it repaired in one location.
c.a.r. shops
These accredited shops offer direct-to-ICBC-billing and guaranteed repairs; damage estimates must be completed at an ICBC Claim Centre prior to arrival (discuss with your adjuster).
c.a.r. shop VALETs
These accredited shops offer direct-to-ICBC-billing and guaranteed repairs. They also offer alternate transportation (courtesy cars, qualified rentals, pick-up and drop-off) and on-site estimation for eligible claims (discuss with your adjuster).