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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Driving school Code of Conduct

​Purpose of Code of Conduct

The purpose of this Code of Conduct is to establish and communicate a set of principles and guidelines for the proper conduct of driver training instructors, driver training schools, and instructor training facilities licensed under Division 27 of the Motor Vehicle Act Regulations (the “licensees"). 

As part of their application an​d renewal processes, applicants and licensees must review the Code of Conduct and by signing the Insurance Corporation of British Columbia (ICBC) application they are indicating that they have read and understood, and will comply with this Code of Conduct. Driver training schools and instructor training facilities must review this Code of Conduct with new employees during onboarding and annually with all employees.
​​A breach of this Code of Conduct by licensees may result in the suspension or cancellation of a driver training school’s road test booking privileges or further action being taken by ICBC against the licensee under Division 27 of the Motor Vehicle Act Regulations. These actions would be in addition to any other sanctions that may be imposed by law (e.g., charges for federal or provincial offences).

Anyone who believes a licensee is not following this Code of Conduct is encouraged to contact ICBC via our online submission.​

Driver training schools and instructor training facilities will post a copy of the Code of Conduct that is clear and legible, and keep it posted, in each place of business, including the business website, where it will stand out and be easily noticed by customers.​

Code of Conduct​