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​​​​​​​​​​​​​​​​​Enhanced Care

​Enhanced care and recovery benefits

On May 1, 2021, ICBC implemented a new care-based insurance model - one that lowered the price of insurance for drivers in B.C. and provided access to significantly better care and recovery benefits. Under Enhanced Care, all British Columbians injured in a crash on or after May 1, 2021 have access to medical care and treatments for as long as they need it. 

What Enhanced Care coverage means for health services 

To ensure the value and effectiveness of the care and recovery available under Enhanced Care coverage, ICBC is continuing to work with a wide range of health care providers, disability advocates and other stakeholders.  

ICBC will continue to focus on creating a supportive and transparent customer experience. Enhanced Care enables customers to achieve recovery through quality care and delivers the greatest value to British Columbians. ICBC has defined a series of guiding principles that influenced the design of Enhanced Care: 

  • Fund evidence based treatment that is reasonable, necessary, and medically advisable. 
  • Utilize function-based outcomes to support customer recovery.  
  • Support seamless and timely access to care. 
  • Customize the level of intervention and involvement to the unique needs of the customer. 
  • Collaborate with health care providers to support their design and delivery of integrated care. 

Below, find more information about key elements of Enhanced Care for health services. ​