Health services

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​​​​​​​​​​​​​​​​​​​​​​​​​​​Health services

This site is for B.C. health service providers​ ​— our dedicated recovery partners who treat and support clients injured in automobile crashes.​​​​​

Significant updates to the ICBC Fee Guide for Health Care Providers

The ICBC Fee Guide for Health Care Providers has been updated and includes the​ following significant changes: 

  • ​New criteria for standard sessions for each discipline
  • Updated telehealth information
  • Updated process for requesting and invoicing non-standard physiotherapy
  • Timeline for treatment invoice submissions

Other updates were made throughout the Fee Guide, so be sure to read the document in its entirety. The updated Fee Guide is in effect upon publishing to the business partners Health Services web pages on February 15​, 2023.

Chang​es to invoicing in 2023

A warning message will display if one or more treatments on an invoice do not fit within the approved volume of treatments or treatment end date. You will be able to bypass the message for a period of transition but going forward you will not be able to continue with your invoice submission unless a treatment plan is also attached. If you recently submitted a treatment plan but haven't received approval yet, you will be able to continue the submission.​

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