This site is for B.C. health service providers—our dedicated recovery partners who treat and support clients injured in automobile crashes.
FIPPA compliance notice
To comply with FIPPA, ICBC business vendors and suppliers must ensure that customers' personal information is stored and accessed in Canada only. Please read our
message to vendors
for further information on FIPPA rules and how they apply to you.
Providing services in a safe environment is our top priority, so we're making some important changes. Find out how
they affect you.
A better, more affordable ICBC
The B.C. government and ICBC have announced changes to auto insurance. Coming in May 2021, Enhanced Care coverage will result in significantly enhanced care, recovery and wage loss benefits and provide long-term affordability and stability to auto insurance in B.C. To learn more, visit
We want your opinion!
To help guide ICBC in getting the right level of information about Enhanced Care to you, the way you want it, we are conducting a series of surveys. Please provide your feedback through this 3 minute survey. This will help ICBC understand how best to keep you informed about the changes as we move towards Enhanced Care.
Enhanced Care webinars
ICBC will be hosting a series of webinars for health care providers and office administrators in the second half of February. These information sessions are an opportunity to learn more about changes under Enhanced Care and ask questions.
To ensure that we can accommodate everyone interested, we encourage everyone to sign up as soon as possible.
Request for Expression of Interest
ICBC has posted a Request for Expression of Interest for the Clinical Advisory Group. This new resource will support ICBC Recovery Specialists by providing objective, evidence-based and timely clinical insights when inquiries or challenges arise on claims.
ICBC invites all those interested to apply through BC Bid (browse opportunities by organization and select Insurance Corporation of BC, document 2020-105). For more information on the Clinical Advisory Group, please contact Wayne Tang or Katie Hogg.