Service Alert
System maintenance
ICBC is currently undergoing upgrades and customers may not be able to use some online functions from 9 p.m. until 4 a.m. PT. We will be back online to serve you in the morning. Thank you for your patience.
Last updated Wednesday, Apr 08, 2020 03:15 PM

Health services

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Health services

​This site is for B.C. health service providers—our dedicated recovery partners who treat and support clients injured in automobile crashes.

COVID-19 Update

​The pre-authorized treatment period has been extended until at least May 1, 2020, or 12 weeks from the date of the accident causing the injury, whichever is later. Please note, the number of treatments has not increased.

Telehealth messages

  • Please refer to your respective health care provider page for the most recent telehealth policy

A better, more affordable ICBC

The B.C. government and ICBC have announced changes to auto insurance. Coming in May 2021, Enhanced Care coverage will result in significantly enhanced care, recovery and wage loss benefits and provide long-term affordability and stability to auto insurance in B.C. To learn more, visit

Latest news

  • March 2020: Details on care plan meetings can now be found on each applicable health care provider page
  • February 2020: The vendor number page has been updated
  • The Ministry has established the roster of RCA physicians who are available to provide expedited medical consultations