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​​​​​​​​​​Disability advocacy organizations   

Are you a disability advocacy organization that offers programs and support to ICBC customers who have been injured in a car crash? Here are a few things you should know.

Our commitment to you

We are committed to working closely with disability advocacy organizations to ensure that we provide you with the information you need to effectively support our mutual clients. This page has been created to centralize information for disability advocacy organizations across the province.

We recognize that, as experts in your respective areas, you may identify opportunities to enhance our mutual customers' experience. As such, we are keen to offer an avenue for open communication to optimize the service we provide. 

In 2018, we began consulting with a subset of regional representatives from key disability advocacy organizations, and in 2019, we established the Disability Advocacy Advisory Group (DAAG). This group continues to consult with ICBC in our move towards a new care-based insurance model.

If you have a question about our programs or would like to provide feedback, you can complete the Feedback and Inquiry Form

Getting support for an ICBC customer

ICBC Accident Benefits cover medical and recovery costs for all British Columbians injured in a crash - whether they were responsible for the crash or not. The benefits available to ICBC customers including the benefit limits will vary depending on the date that the crash occurred.

You can select the time period in which the crash occurred below to better understand the benefit limits that apply for your customer. ​

​Contact & support

If you have a question or would like to provide feedback related to our programs or policies, you can connect with us via the Feedback and Inquiry Form.​