Service Alert
System maintenance
ICBC is currently undergoing upgrades and customers may not be able to use some online functions from 9 p.m. until 4 a.m. PT. We will be back online to serve you in the morning. Thank you for your patience.
Last updated Wednesday, Apr 08, 2020 03:15 PM

Health services

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Vendor number

Update your vendor number

If you're a health care provider and you need to make changes to your existing vendor number, such as changing your address or name, updating your employee list or expanding your business to offer new treatment types, please complete the CL174G - Vendor application form and email the completed form to You'll receive a reply within 30 days.

Apply for a new vendor number

If you're new to ICBC billing, adding a new location or updating your list of practitioners, please provide the following for each physical location of your business:

Documentation can be sent to ICBC by email to or by fax to 604-777-4624.

Health care providers must also provide the following:





Occupational therapists:

Massage therapists:




ICBC reserves the right, at its sole discretion, to withdraw, suspend or deny a vendor number:

  • If a health care provider is or becomes subject to practice restrictions, limits or conditions; or,
  • Pending the results of a misconduct investigation conducted by a regulatory body.