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Vendor number

As outlined with the launch of the Health Care Provider Invoicing and Reporting (HCPIR) application, our Supplier Programs Coordinators are in the process of emailing vendors to request documentation to reconcile accounts. Vendor requirements can be found below.

Update your vendor number

If you're a health care provider and you need to make changes to your existing vendor number, such as changing your address or name, updating your employee list or expanding your business to offer new treatment types, please complete the CL174G - Vendor application form and email the completed form to You'll receive a reply within 30 days.

Apply for a new vendor number

If you're new to ICBC billing, adding a new location or updating your list of practitioners, please provide the following for each physical location of your business:

Documentation can be sent to ICBC by email to or by fax to 604-777-4624.

Health care providers must also provide the following:





Occupational therapists:

Massage therapists:




Health care providers and businesses must continue to meet the applicable vendor requirements on an ongoing basis in order to retain their vendor number.  ICBC reserves the right, at its sole discretion, to withdraw, suspend or deny a vendor number, or to refuse direct billing for specific treatment providers.  ICBC may take such action in circumstances that include, but are not limited to:

  • A health care provider is or becomes subject to practice restrictions, limits or conditions;
  • A regulatory body or professional association
    • commences or has conducted a misconduct investigation, or
    • reprimands or disciplines a health care provider; 
  • A health care provider or the business that employs them fails to advise ICBC of a material change in their practice status, including but not limited to a change in registration or membership status with the relevant regulatory body or professional association.


If you have further questions or feedback about your vendor number, please contact ICBC Supplier Programs & Administration.