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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Vocational rehabilitation

Do you provide vocational rehabilitation services to customers injured in a car crash? Here are a few things you need to know.

ICBC may fund vocational rehabilitation services to assist customers when they are unable to return to their previous employment due to injuries sustained in a car accident.

Vendor account

To be eligible for direct billing, vocational rehabilitation service providers must meet and maintain the requirements to be an approved vend​or​.

To apply for a vendor number, please contact​ for an application package.

Ac​count updates

To change business information on your vendor account, such as an address, phone number or email, please follow the steps in ICBC vendor account updates​​.​​​

You can add a practitioner to a vendor account. Review the guidelines and requirements for ​applying to add practitioners ​to an existing vendor account​​​​.​

Invoicing and reporting

Vocational rehabilitation providers must submit reports to

Invoices for services that are not associated with a report must be submitted using the vocational rehabilitation services invoice to



Vocational services provided without the prior approval of ICBC may not be covered. In the case of a no-show, the service provider's no​-show and cancellation policies should apply. ICBC will not pay for no-shows.

Fee table for crashes on or after May 1, 2021


​Designa​tions​ accepted

​Transferrable skills analysis
​​Vocational evaluation
​CCVE, ICVE​$2200
​Supported job search
​​​​$120 per ​hour
​ ​ ​
​Resume support
​Interview preparation
​Vocational counselling

Note: ICBC does not reimburse travel or mileage costs.

Fee table for crashes before May 1, 2021

  • Date of Treatment: April 1, 2019, or later:

​​Type of service​

​Maximum rate for professional service​
​​​​​​Rate for mileage

​​Rate for travel time​

​Vocational rehabilitation by professionals with both:
  • Master's or doctorate degrees with courses in rehabilitation, and
  • Registered Rehabilitation Professional (RRP) or Canadian Certified Rehabilitation Counsellor (CCRC) designation.
  • ​​$100 per hour for a ​master's degree, or
  • $145 per hour for a doctorate degree
​per km
​​50 percent of the hourly rate for professional services, up to a maximum of 60 minutes total per treatment session

Note: ICBC does not reimburse travel or mileage costs when the date of treatment was March 31, 2019, or earlier.

​Treatment guidelines

Vocational Rehabilitation professionals are expected to assess clients and determine their rehabilitation plans in accordance with the guidelines and practice standards of their college.


Service providers information session ​(May 3, 2023)