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Vendor applications

Please note that due to a high volume of applications, you will receive a reply from a member of our vendor vetting team approximately ten weeks from the date your application was received. If your application does not include the required documents and qualifications, it may be rejected. ​​

As outlined with the launch of the Health Care Provider Invoicing and Reporting (HCPIR) application, our Supplier Programs Coordinators are in the process of emailing vendors to request documentation to reconcile accounts. Vendor requirements can be found below.

Apply for or update your vendor number

Disclaimer

Health care providers and businesses must continue to meet the applicable vendor requirements on an ongoing basis in order to retain their vendor number. Health care providers are responsible for informing ICBC of material changes to their vendor information including, but not limited to, changes to their business name/ownership, location, services, and a practitioner’s practice status.

ICBC reserves the right, at its sole discretion, to withdraw, suspend or deny a vendor number, or to refuse direct billing for specific treatment providers.  ICBC may take such action in circumstances that include, but are not limited to:

  • Violation of ICBC's Code of Ethics.
  • Aggressive, inappropriate, and/or abusive behaviour or communication towards ICBC employees.
  • A health care provider is or becomes subject to practice restrictions, limits or conditions.
  • A regulatory body or professional association
    • commences or has conducted a misconduct investigation
    • reprimands or disciplines a health care provider
  • A health care provider or the business that employs them fails to advise ICBC of a material change in their practice status, including but not limited to a change in registration or membership status with the relevant regulatory body or professional association.

Support

If you are treating ICBC claimants prior to receiving your approved ICBC vendor number/practitioner addition request approval, you are required to collect payment directly from the claimant for those services. We will not accept backdated invoicing for services provided prior to approval. 

​If you have further questions or feedback about your vendor number, please contact ICBC Supplier Programs & Administration at biproviderapp@icbc.com.