Health services

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This site is for B.C. health service providers​ ​— our dedicated recovery partners who treat and support customers injured in automobile crashes.​​​​​​​​​​​

PINs reset April 1

On April 1, all registered Health Care Provider PINs will be reset. This reset is automatic​ (for example, if you complete a manual PIN reset on March 31, your PIN will still be automatically reset on April 1).

If you ​used your PIN to access the HCPP within the last six months, you'll receive a new PIN to your PIN Management email address.

To access the HCPP, your vendor number and six-digit PIN issued by the HCIU is required. 

Updates to the ICBC Fee Guide for Health Care Providers

Every year, ICBC adjusts the fees and benefit limits ​based on the Consumer Price Index. New fee amounts and other updates to the Fee Guide will be published on and​ take effect as of April 1, 2024.​

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