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It is important to discuss with your patient the purpose of the reports and request their consent to share the report with ICBC, consistent with your information sharing guidelines. Where patient consent has not been granted to share reports with ICBC, ICBC will send the Health Care Provider Report request letter (CL491) to the health care provider outlining applicable legislation that permits ICBC to obtain the report. For more information, review our
patient consent considerations for health care providers or our
patient consent considerations for physicians.
Acupuncturists and registered massage therapists may also be requested to submit clinical records.
A CL736 or CL737 report should only be completed upon request by ICBC. The ICBC claim representative will contact health care providers when this report is required.
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