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​​​​​​​Massage therapists

Do you provide massage therapy treatment to ICBC customers injured in a car crash? Here are a few things you should know.


Massage Therapists (RMTs) approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices and reports directly to ICBC.​

Treatment guidelines

Massage Therapists are expected to assess patients and determine their treatment plans in accordance with College practice standards using evidence-informed practice when providing treatments. 

Refer to the ​Minor Injury Regulation made under the Insurance (Vehicle) Act when treating a patient with an injury listed in sections 3 or 4 in the Diagnostic and Treatment Protocols.

Clinical records

ICBC may request RMTs to provide clinical records. Written patient consent is required.