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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Occupational therapists​​​

Occupational th​erapists working with ICBC are governed by the Performance standards for approved occupational therapists, which outline service expectations and reporting requirements.

​Your ICBC supplier account number

Occupational therapy firms who wi​sh ​to work with ICBC customers are required to submit an application for an ICBC vendor number​ and have their participating occupational therapists submit a signed Participation agreement confirming that they will adhere to these standards. Occupational therapists who sign the agreement are placed on an approved list of service providers; however, being on the list does not guarantee work.​​

Invoicing and reporting

Occupational therapists on the approved list of service providers may use the Health Care Provider Portal (HCPP) to submit invoices and reports directly to ICBC. Section 10 of the Performance Standards​ provides additional detail for using the HCPP.

Report templates

Treatment guidelines

Occupational therapists are expected to assess and determine their treatments in accordance with the College practice standards.

Refer to the Minor Injury Regulation made under the Insurance (Vehicle) Act when treating a patient with an injury listed in sections 3 or 4 in the Diagnostic and Treatment Protocols​.​

Note: Oversight is the responsibility of a health care provider to ensure treatment plans are in alignment with the treatment goals of the primary care provider(s). This may involve sharing of the assessment findings and treatment recommendations with the primary care provider, in accordance with the association's information sharing guidelines.


The hourly rate for Occupational Therapy services is adjusted annually based on the Consumer Price Index. The hourly rate is outlined in the Insurance (Vehicle) Act and the Enhanced Accident Benefit Regulation and is listed in the table below.​

Fee table

Occupational therapy
$119 per hour

Rehabilitation assistance/life skills work

$45 per hour. Applicable to services delivered by a rehabilitation assistant. All rehabilitation assistance services, including applicable travel and mileage, requires pre-authorization.

Travel time incurred by a health care provider operating within the scope of a rehab assistant is payable at $22.50 per hour, billed to the minute, up to a maximum of 60 minutes total per treatment session. Travel time must be cost shared so that travel time to a location where multiple customers, ICBC or otherwise, are treated, the cost is shared across those clients/claims in an equal manner.

These fees apply to all treatments administered on or after April 1, 2022, regardless of the date of the accident that caused the injury.

Equipment purchases

As per Section 9 of the Performance Standards, where durable medical equipment purchases are required to support ICBC customer care, the purchase must be made from an approved supplier ICBC participates in the BC Government Mobility Devices and Durable Medical Equipment Master Standing Agreement, and applicable goods purchased for ICBC customers must be sourced from participating suppliers.