Do you provide physiotherapy to ICBC customers injured in a car crash? Here are a few things you need to know.
ICBC Fee Guide for Health Care Providers
Invoicing and reporting
ICBC is the first payer for physiotherapy sessions administered on or after April 1, 2019.
Physiotherapists approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to
submit invoices and reports directly to ICBC.
A vendor number is required to use the HCPIR application. Both a vendor number and Personal Identification Number (PIN) is required to use the HCPP.
If you would like a step-by-step guide on how to use the HCPIR application, you can reference our guide on
Using HCPIR for Physiotherapists.
Support on fillable PDFs
Please note that a personal computer (laptop, notebook, desktop, etc.) is required to use the fillable PDF report templates. Mobile devices, including devices using iPad OS and iOS, are not supported.
To fill in and save a PDF:
Right-click the link, select “Save link as…" from the menu, and save the PDF file to your computer.
Open the PDF in Adobe Acrobat or Adobe Reader.
Fill in the form, and review the information you've entered.
If applicable, click the “Lock" button at the top of the form. This will set the form to a “read only" state. This action cannot be undone, so ensure you've carefully reviewed the information you entered into the form before locking the PDF
Save the PDF document.
Physiotherapists are expected to assess patients and determine their treatment plans in accordance with College practice standards.
When treating a patient with an injury listed in sections 3 or 4 of the Diagnostic and Treatment Protocols in the
Minor Injury Regulation made under the
Insurance (Vehicle) Act, a health care practitioner must educate the patient with respect to the following:
(1) (a) if applicable, the desirability of an early return:
a. to the activities the patient could perform before the injury, or
b. to the patient's employment, occupation or profession or the patient's training or education in a program or course;
(b) an estimate of the probable length of time that symptoms will last;
(c) the usual course of recovery;
(d) the probable factors that are responsible for the symptoms the patient may be experiencing;
(e) appropriate self-management and pain management strategies.
(2) When treating a pain syndrome and a psychological or psychiatric condition, a health care practitioner must identify comorbid conditions, if applicable.