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Do you provide physiotherapy to ICBC customers injured in a car crash? Here are a few things you need to know.

Community centre practitioner drop-in fee​

If you think you have a circumstance that warrants an exception to the current policy, you can request a review. Learn more about exceptions to the​ practitioner community centre drop-in fee.

Invoicing and reporting

Physiotherapists approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices and reports directly to ICBC.​​

Report templates

Treatment guidelines

Physiotherapists are expected to assess patients and determine their treatment plans in accordance with College practice standards.

Clinical records​

ICBC may request physiotherapists to provide clinical r​ecords. Written patient consent is required.​