ICBC's supplier system is a payment system that was designed for the mutual convenience of the customer, the supplier and the corporation.
All ICBC suppliers agree to comply with minimum program requirements set out in the MD Claims Procedures, and applicable procedures and instructions published on the ICBC Business Partners Page. Facilities who are interested in becoming ICBC suppliers must be able to demonstrate compliance with these procedures. The Claims Procedures detail all supplier requirements, direct payment conditions, responsibilities of the supplier and the conditions under which a supplier number may be withdrawn.
The accurate completion of the repair estimate and the provision of safe, proper repairs are the foundation of the supplier number system. The onus is on the supplier to ensure that the invoice submitted is an accurate account of the work completed. If ICBC cannot trust the accuracy of the invoices submitted or the quality of the work performed, ICBC will not allow the supplier to continue to be part of the direct billing system.ICBC reserves the right to immediately withdraw a supplier account number if the supplier fails to meet or maintain the minimum supplier requirements
Please review the
Claims Procedures for complete details on all requirements, prior to completing an application.
Before applying for an ICBC supplier account number or to one of our programs please refer to our Supplier Requirements which can be found in
ICBC’s Claims Procedures under Supplier Requirements or to the corresponding Program Guide.
All applications can be sent to the attention of Supplier Programs & Administration.
1575 Hartley AvenueCoquitlam BC V3K 6Z7
If you have any questions, please contact Supplier Programs & Administration at 604-777-4513, toll-free 1-888-921-3311 or by email at
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