Material damage services
Our material damage partners help ICBC customers deal with vehicle damage and repairs. This section is for body shops, glass shops, mechanical and heavy-equipment shops, motor dealers and tow companies.
New Collision and Glass Repair Programs
Following extensive industry consultation, ICBC is preparing to implement the new Collision Repair and Glass Repair programs in early 2020.
For the latest updates, please visit:
For questions related to the collision or glass program redesign, the on-site coordinator network, or support materials, please use our online form. For all other questions, please email MDPrograms@icbc.com.
Glass-only sublet policy November 18, 2019
Glass pricing and billing November 18, 2019
Quarterly Mitchell update and system outage November 12, 2019
ICBC tire pricing for October 2019 (.xls) October 15, 2019
- Vehicle impound administrative process changes at Driver Services - effective September 16, 2019 September 18, 2019
National auto glass specifications pricing changes - effective September 22, 2019 September 16, 2019
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