Mitchell training and support
For any questions related to Mitchell's estimating software, including installation schedule, management system requirements, early software install training, system functionality or support issues, please contact:
Mitchell's Technical Assistance Center (TAC)
1-800-448-4401
Mon-Fri: 5am-5pm
Sat: 7am-11am
or visit:
www.Mitchell.com/support
Mitchell editorial requests
For labour time corrections, please contact Mitchell's Editorial team via:
Email:
collisionproductsupport@mitchell.com
Phone: 1-800-448-4401, Monday - Friday, 6:30am - 5:00pm PST
Mitchell Cloud Estimating training and support
Mitchell system primer
To complete the online Mitchell system primer,
ICBC Express Shop Training, go to
MiPortal, the Mitchell training website*. This primer will provide you with the information you'll need to complete the remainder of your Express Shop training.
*Shops will need the account number sent to them by Mitchell in order to log in. Please call Mitchell at 1-800-448-4401 for assistance if needed.
ICBC workflow training
After you complete your system primer, your ICBC Workflow training is next. Go to MiPortal to complete it.