Material Damage

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​Glass repair program training

This program outlines the key functionality of the Glass systems. At the end of this program you will be familiar with: 

  • Completing your company profile in Entegral,
  • the QA Assessment Performance Measures Application,
  • uploading images and documents in the Vendor Document Image Application,
  • processing windshield repair claims in GWE, and
  • processing glass replacement claims in GWE.

Training modules

Please review and complete all training modules listed below:

  • Module 1 – Entegral Demo
  • Module 2 – Quality assessment performance measures (QAPM) demo
  • Module 3 – Vendor Document image application (VDIA)
  • Module 4 - Handle Windshield Repair in GWE
  • Module 5 – Handle a Glass Replacement in GWE
  • Related job aids