| Non-driveable vehicles and tows | 19679 | The factors that make a vehicle not safe to drive and the intricacies of how to tow it. | | 12/6/2022 12:55:54 PM | The factors that make a vehicle not safe to drive and the intricacies of how to tow it Use the menu on the left or click on the links below to explore topics | | | html | False | | | The factors that make a vehicle not safe to drive and the intricacies of how to tow it. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Policy on when a vehicle is non-driveable | 19680 | The claims representative must consider a vehicle non-driveable when it is obviously or reasonably unsafe to drive. | | 12/6/2022 12:55:54 PM | The claims representative must consider a vehicle non-driveable when it is obviously or reasonably unsafe to drive At numerous points in the claim, from (primarily) first notice of | | | html | False | | | The claims representative must consider a vehicle non-driveable when it is obviously or reasonably unsafe to drive. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Towing Information Management (TIM) | 19681 | Information regarding the Towing Information Management (TIM) application. | | 12/6/2022 12:55:54 PM | Information regarding the Towing Information Management (TIM) application The Tow Information Management (TIM) is a web application used by tow companies to contact ICBC for the | | | html | False | | | Information regarding the Towing Information Management (TIM) application. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Handling a non-driveable vehicle before it is towed to ICBC | 19682 | The claims representative and customer work together to locate the non-driveable vehicle as well as the vehicle and non-vehicle items to ensure everything is organized before it is towed to ICBC. | | 12/6/2022 12:55:54 PM | The claims representative and customer work together to locate the non-driveable vehicle as well as the vehicle and non-vehicle items to ensure everything is organized before it | | | html | False | | | The claims representative and customer work together to locate the non-driveable vehicle as well as the vehicle and non-vehicle items to ensure everything is organized before it is towed to ICBC. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Help a customer who has a non-driveable vehicle at the crash scene | 19684 | The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not. | | 12/6/2022 12:55:54 PM | The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not This typically occurs when the customer is reporting from the | | | html | False | | | The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Help a customer who has a non-driveable vehicle at the crash scene | 19685 | The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not. | | 12/6/2022 12:55:54 PM | The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not This typically occurs when the customer is reporting from the | | | html | False | | | The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Towing | 19710 | | | 12/6/2022 12:55:54 PM | Use the menu on the left or click on the links below to explore topics Requirements suppliers must meet to qualify as an ICBC base towing supplier Definition of a tow rotation list | | | html | False | | | | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Base towing supplier requirements | 19712 | Requirements suppliers must meet to qualify as an ICBC base towing supplier. | | 12/6/2022 12:55:54 PM | Requirements suppliers must meet to qualify as an ICBC base towing supplier Towing facilities and/or tow operators must comply with all applicable laws and regulations to qualify | | | html | False | | | Requirements suppliers must meet to qualify as an ICBC base towing supplier. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Emergency Roadside Expense Repayment tow invoice codes | 19713 | A list of codes that represent the various services and service scenarios that took place at the time of the vehicle tow. | | 12/6/2022 12:55:54 PM | A list of codes that represent the various services and service scenarios that took place at the time of the vehicle tow Sometimes Emergency Roadside Expense Repayment (ERER | | | html | False | | | A list of codes that represent the various services and service scenarios that took place at the time of the vehicle tow. | DAMG-MP-NRP91J-vendors | MD partner procedures |
| Towing and Recovery Plus supplier requirements | 19805 | Summary of requirements the towing and recovery plus suppliers must have for their storage yard(s) and/or building(s) prior to qualifying as an ICBC towing and recovery plus supplier. | | 12/6/2022 12:55:54 PM | Summary of requirements the towing and recovery plus suppliers must have for their storage yard(s) and/or building(s) prior to qualifying as an ICBC towing and recovery plus | | | html | False | | | Summary of requirements the towing and recovery plus suppliers must have for their storage yard(s) and/or building(s) prior to qualifying as an ICBC towing and recovery plus supplier. | DAMG-MP-NRP91J-vendors | MD partner procedures |
