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Non-driveable vehicles and tows19679The factors that make a vehicle not safe to drive and the intricacies of how to tow it.12/6/2022 12:55:54 PMThe factors that make a vehicle not safe to drive and the intricacies of how to tow it Use the menu on the left or click on the links below to explore topics htmlFalseThe factors that make a vehicle not safe to drive and the intricacies of how to tow it.DAMG-MP-NRP91J-vendorsMD partner procedures
Policy on when a vehicle is non-driveable19680The claims representative must consider a vehicle non-driveable when it is obviously or reasonably unsafe to drive.12/6/2022 12:55:54 PMThe claims representative must consider a vehicle non-driveable when it is obviously or reasonably unsafe to drive At numerous points in the claim, from (primarily) first notice of htmlFalseThe claims representative must consider a vehicle non-driveable when it is obviously or reasonably unsafe to drive.DAMG-MP-NRP91J-vendorsMD partner procedures
Towing Information Management (TIM)19681Information regarding the Towing Information Management (TIM) application.12/6/2022 12:55:54 PMInformation regarding the Towing Information Management (TIM) application The Tow Information Management (TIM) is a web application used by tow companies to contact ICBC for the htmlFalseInformation regarding the Towing Information Management (TIM) application.DAMG-MP-NRP91J-vendorsMD partner procedures
Handling a non-driveable vehicle before it is towed to ICBC19682The claims representative and customer work together to locate the non-driveable vehicle as well as the vehicle and non-vehicle items to ensure everything is organized before it is towed to ICBC.12/6/2022 12:55:54 PMThe claims representative and customer work together to locate the non-driveable vehicle as well as the vehicle and non-vehicle items to ensure everything is organized before it htmlFalseThe claims representative and customer work together to locate the non-driveable vehicle as well as the vehicle and non-vehicle items to ensure everything is organized before it is towed to ICBC.DAMG-MP-NRP91J-vendorsMD partner procedures
Help a customer who has a non-driveable vehicle at the crash scene19684The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not.12/6/2022 12:55:54 PMThe claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not This typically occurs when the customer is reporting from the htmlFalseThe claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not.DAMG-MP-NRP91J-vendorsMD partner procedures
Help a customer who has a non-driveable vehicle at the crash scene19685The claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not.12/6/2022 12:55:54 PMThe claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not This typically occurs when the customer is reporting from the htmlFalseThe claims representative helps the customer determine if their non-driveable vehicle needs a tow immediately or not.DAMG-MP-NRP91J-vendorsMD partner procedures
Towing1971012/6/2022 12:55:54 PMUse the menu on the left or click on the links below to explore topics Requirements suppliers must meet to qualify as an ICBC base towing supplier Definition of a tow rotation list htmlFalseDAMG-MP-NRP91J-vendorsMD partner procedures
Base towing supplier requirements19712Requirements suppliers must meet to qualify as an ICBC base towing supplier.12/6/2022 12:55:54 PMRequirements suppliers must meet to qualify as an ICBC base towing supplier Towing facilities and/or tow operators must comply with all applicable laws and regulations to qualify htmlFalseRequirements suppliers must meet to qualify as an ICBC base towing supplier.DAMG-MP-NRP91J-vendorsMD partner procedures
Emergency Roadside Expense Repayment tow invoice codes19713A list of codes that represent the various services and service scenarios that took place at the time of the vehicle tow.12/6/2022 12:55:54 PMA list of codes that represent the various services and service scenarios that took place at the time of the vehicle tow Sometimes Emergency Roadside Expense Repayment (ERER htmlFalseA list of codes that represent the various services and service scenarios that took place at the time of the vehicle tow.DAMG-MP-NRP91J-vendorsMD partner procedures
Towing and Recovery Plus supplier requirements19805Summary of requirements the towing and recovery plus suppliers must have for their storage yard(s) and/or building(s) prior to qualifying as an ICBC towing and recovery plus supplier.12/6/2022 12:55:54 PMSummary of requirements the towing and recovery plus suppliers must have for their storage yard(s) and/or building(s) prior to qualifying as an ICBC towing and recovery plus htmlFalseSummary of requirements the towing and recovery plus suppliers must have for their storage yard(s) and/or building(s) prior to qualifying as an ICBC towing and recovery plus supplier.DAMG-MP-NRP91J-vendorsMD partner procedures