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Updates to allowances for glass moudling and clips and rain sensor removal and installation44Change alert11/30/2023 6:56:23 PMSupplier Performance Provincial Glass Operations (PGO) Glass Repair Program facilities Account service Reps Updates have been made to two topics in the material damage htmlFalseChange alertmd-vendor-change-alertsChange alerts
Advanced driver assistance systems calibrations for collision claims664The collision repair program participant may need to calibrate cameras or radar units for vehicles equipped with advanced driver assistance systems (ADAS) that are involved in a collision claim.12/2/2023 12:55:58 PMThe collision repair program participant may need to calibrate cameras or radar units for vehicles equipped with advanced driver assistance systems (ADAS) that are involved in a htmlFalseThe collision repair program participant may need to calibrate cameras or radar units for vehicles equipped with advanced driver assistance systems (ADAS) that are involved in a collision claim.DAMG-MP-NRP91J-vendorsMD partner procedures
Select the appropriate calibration for an advanced driver assistance system in a collision claim669The collision repair program participant may need to calibrate cameras or radar units for vehicles equipped with advanced driver assistance systems (ADAS) that have a collision claim.12/2/2023 12:55:58 PMThe collision repair program participant may need to calibrate cameras or radar units for vehicles equipped with advanced driver assistance systems (ADAS) that have a collision htmlFalseThe collision repair program participant may need to calibrate cameras or radar units for vehicles equipped with advanced driver assistance systems (ADAS) that have a collision claim.DAMG-MP-NRP91J-vendorsMD partner procedures
Addition of topic on managing customer vehicle access fees charged by tow companies917Change alert11/30/2023 6:56:23 PMClaims Customer Services Claims Material Damage Services Tow vendors The towing and storage industry requested that ICBC clarify their position regarding who pays for specific htmlFalseChange alertmd-vendor-change-alertsChange alerts
Documentation required to apply for the repair planning and documentation fee958Documentation required from collision repair program participants to submit the repair planning and documentation fee on estimates.12/2/2023 12:55:55 PMDocumentation required from collision repair program participants to submit the repair planning and documentation fee on estimates Repair program participants must retain all htmlFalseDocumentation required from collision repair program participants to submit the repair planning and documentation fee on estimates.DAMG-MP-NRP91J-vendorsMD partner procedures
Updates to advanced driver assistance systems calibration for glass claims topic965Change alert12/1/2023 12:56:26 PMCollision repair program participants Glass repair program participants MD Estimating staff MD Account Services MD Quality Assurance Updates have been made to ICBC policy htmlFalseChange alertmd-vendor-change-alertsChange alerts
Process or retrieve a glass claim at a base supplier (non-participating)1007Base suppliers use Glass Web Express (GWE) to process and retrieve glass claims for customers that report damage to the facilities directly.12/1/2023 12:56:26 PMBase suppliers use Glass Web Express (GWE) to process and retrieve glass claims for customers that report damage to the facilities directly The customer reports vehicle damage to htmlFalseBase suppliers use Glass Web Express (GWE) to process and retrieve glass claims for customers that report damage to the facilities directly.DAMG-MP-NRP91J-vendorsMD partner procedures
Mileage and insurance on loss of use rental vehicles1010A list of mileage and insurance limits.11/30/2023 12:55:52 PMA list of mileage and insurance limits Certain mileage and insurance limits apply to loss of use rental vehicles Mileage varies according to whether the vehicle is a business or htmlFalseA list of mileage and insurance limits.DAMG-MP-NRP91J-vendorsMD partner procedures
Add the additional materials allowance to an estimate1048The repair program participant applies the additional materials allowance for the cost of materials or parts used during repairs.12/2/2023 12:55:55 PMThe repair program participant applies the additional materials allowance for the cost of materials or parts used during repairs When additional materials or parts are required htmlFalseThe repair program participant applies the additional materials allowance for the cost of materials or parts used during repairs.DAMG-MP-NRP91J-vendorsMD partner procedures
Collision Repair Program updates1049Change alert10/23/2023 1:30:08 PMCollision Repair Program Facilities MD Estimating Staff MD Account Services MD Quality Assurance The Material damage section of the Claims procedures was updated htmlFalseChange alertmd-vendor-change-alertsChange alerts