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Report and view your claim10713/1/2021 4:00:20 PM3/1/2021 4:00:20 PMHome Claims Report and view your claim Find out how to report a claim and what information you need to have beforehand You can report a claim online or by phone, 24 hours a day STS_Webhttps://www.icbc.com/claims0https://www.icbc.comhtmlTrueICBCINTERNETROOTaspxhttps://adminwww.icbc.com/claims/report-view{3A38BA0E-4A81-4F34-AC23-A3023065EA60}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;11;1650
Disputes and appeals1072If you received exceptional service, we'd like to hear about it. If you have concerns about your claim, we'll do whatever we can to make it right.12/1/2021 1:37:30 AM12/1/2021 1:37:30 AMIf you have concerns about your claim, we'll do whatever we can to make it right If you don't agree with an assessment or decision we've made about your claim, you have options for STS_Webhttps://www.icbc.com/claimsdisputes and appeals0https://www.icbc.comhtmlTrueICBCINTERNETROOTaspxhttps://adminwww.icbc.com/claims/disputes-appeals{32890306-F42D-4717-92E5-4757786048C7}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;11;1650
When you've been injured in a crash1073Being injured in a crash can be stressful—recovery shouldn't be. We want you to know we're here for you. We'll do everything we can to make sure you get the help and support you need.4/29/2021 3:17:51 PM4/29/2021 3:17:51 PMHome Claims When you've been injured in a crash Being in a crash can be stressful—your recovery shouldn't be We'll do everything we can to make sure you get the help and support STS_Webhttps://www.icbc.com/claimswhen you've been injured in a crash0https://www.icbc.comhtmlTrueICBCINTERNETROOTaspxhttps://adminwww.icbc.com/claims/injury{2E7C873C-2A54-4B5F-9B1F-F7389A3D5849}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;11;1650
Crash responsibility1074For every crash, we carefully investigate to determine who is at fault, or responsible. Your adjuster will help explain the responsibility assessment to you.5/6/2019 4:30:11 PM5/6/2019 4:30:11 PMWe carefully review the details of every crash to determine who is responsible, and to what degree This is also known as fault or liability If you’ve been found responsible for a STS_Webhttps://www.icbc.com/claimscrash-responsibility0https://www.icbc.comhtmlTrueICBCINTERNETROOTaspxhttps://adminwww.icbc.com/claims/crash-responsibility-fault{2134EB7F-2A4B-4952-ADF4-41E549E38805}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;11;1650
Vehicle repair and theft claims1075Has your vehicle been damaged or stolen? We'll help you get it repaired or replaced as quickly as possible, and let you know your options for getting around without it.1/10/2022 5:18:53 PM1/10/2022 5:18:53 PMFind out what you’re covered for and the steps involved for each type of vehicle damage or theft claim If you’ve been in a crash or suffered a hit and run, find out your next steps STS_Webhttps://www.icbc.com/claimsrepair-replace0https://www.icbc.comhtmlTrueICBCINTERNETROOTaspxhttps://adminwww.icbc.com/claims/repair-replace{B1DB56CD-3E97-47EC-AE17-DFA1016C66AD}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;11;1650
Getting medical care and treatment after a crash154785/31/2021 9:32:03 PM5/31/2021 9:32:03 PMHome Claims When you've been injured in a crash Getting medical care and treatment after a crash If you've been in a crash, you may need medical care For the first 12 weeks after STS_ListItem_850https://www.icbc.com/claims/injury/Pages/Forms/AllItems.aspx0https://www.icbc.comhtmlFalseaspxhttps://adminwww.icbc.com/claims/injury{47609A6D-3897-45B4-A97D-CDEE95FC5FCD}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;1650
Glass and windshield claims157726/17/2020 3:08:57 PM6/17/2020 3:08:57 PMHome Claims Vehicle repair and theft claims Glass and windshield claims Has your windshield been damaged or chipped ICBC will assist you in processing a windshield repair or STS_ListItem_850https://www.icbc.com/claims/repair-replace/Pages/Forms/AllItems.aspx0https://www.icbc.comhtmlFalseaspxhttps://adminwww.icbc.com/claims/repair-replace{4182563E-E228-409D-9574-C34F73AE9CA6}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;1650
Write-offs15774Sometimes it costs more to repair a vehicle than the vehicle is worth. When this happens, ICBC generally writes it off and pays the owner an amount to replace it.11/30/2021 11:35:35 PM11/30/2021 11:35:35 PMHome Claims Vehicle repair and theft claims Write-offs If your vehicle is a write-off (You may also hear it called a total loss When this happens, we generally pay you an STS_ListItem_850https://www.icbc.com/claims/repair-replace/Pages/Forms/AllItems.aspx0https://www.icbc.comhtmlFalseaspxhttps://adminwww.icbc.com/claims/repair-replace{31CA2CF1-113C-4193-BB6C-84836072A6D7}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;1650
Check the details of a claim and add supporting documents158151/11/2022 9:07:42 PM1/11/2022 9:07:42 PMHome Claims Report and view your claim Check the details of a claim and add supporting documents If you've reported a claim, you can sign in to check the details and upload STS_ListItem_850https://www.icbc.com/claims/report-view/Pages/Forms/AllItems.aspx0https://www.icbc.comhtmlFalseaspxhttps://adminwww.icbc.com/claims/report-view{19182908-97C3-499A-8731-67AB6C7F5C0F}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;1650
Report a claim15817Learn how to report a claim online or by phone.1/11/2022 9:05:25 PM1/11/2022 9:05:25 PMHome Claims Report and view your claim Report a claim Find out how to report a claim for vehicle damage or emergency roadside expenses, repair ​glas​s damage or ​make a STS_ListItem_850https://www.icbc.com/claims/report-view/Pages/Forms/AllItems.aspx0https://www.icbc.comhtmlFalseaspxhttps://adminwww.icbc.com/claims/report-view{FF9501BA-8365-4AA2-AADF-7D86ED99EFEE}~sitecollection/_catalogs/masterpage/Display Templates/Search/Custom_Item_ICBC.js50;1650