Health services
Vocational rehabilitation
Do you provide vocational rehabilitation services to customers injured in a car crash? Here are a few things you need to know.
ICBC may fund vocational rehabilitation services to assist customers when they are unable to return to their previous employment due to injuries sustained in a car accident.
Vendor account applications
As of February 1, 2024, the process to apply for a direct billing vendor account number will be online.
Direct billing vendor account
To be eligible for direct billing, vocational rehabilitation service providers must meet and maintain the requirements to be an approved vendor.
Apply for or update a direct billing account number.
Invoicing and reporting
Vocational rehabilitation providers must submit reports to vocational.rehabilitation@icbc.com.
Invoices for services that are not associated with a report must be submitted using the vocational rehabilitation services invoice to invoices@icbc.com.
Templates
Fees
Vocational services provided without the prior approval of ICBC may not be covered. In the case of a no-show, the service provider's no-show and cancellation policies should apply. ICBC will not pay for no-shows.
Fee table for crashes on or after May 1, 2021
Service | Designations accepted | Rate |
|---|---|---|
Transferrable skills analysis | CVRP-TSA, CCVE, ICVE | $1200 |
Vocational evaluation | CCVE, ICVE | $2200 |
Supported job search | CVRP, CCVE, ICVE, RTWDM | $120 per hour |
Resume support | ||
Interview preparation | ||
Vocational counselling |
Note: ICBC does not reimburse travel or mileage costs.
Fee table for crashes before May 1, 2021
Date of Treatment: April 1, 2019, or later:
Type of service | Maximum rate for professional service | Rate for mileage | Rate for travel time |
|---|---|---|---|
Vocational rehabilitation by professionals with both: Master's or doctorate degrees with courses in rehabilitation, and Registered Rehabilitation Professional (RRP) or Canadian Certified Rehabilitation Counsellor (CCRC) designation. | $100 per hour for a master's degree, or $145 per hour for a doctorate degree | $0.47 | 50 percent of the hourly rate for professional services, up to a maximum of 60 minutes total per treatment session |
Note: ICBC does not reimburse travel or mileage costs when the date of treatment was March 31, 2019, or earlier.
Treatment guidelines
Vocational Rehabilitation professionals are expected to assess clients and determine their rehabilitation plans in accordance with the guidelines and practice standards of their college.
Resources
Service providers information session (May 3, 2023)