Policy on glass deductible for trade-in vehicles

Policy on trading in a vehicle with glass damage and the paying of the deductible.

Eligibility

This policy applies to all trade-ins for glass claims.

Policy

The deductible must be paid in full directly to the glass repair facility by the insured or their representative prior to the trade-in being completed.

Automotive dealers cannot:

  • pay the deductible on behalf of the insured, or
  • write the deductible into a sales agreement.

Rationale

The customer is making a claim against their insurance policy while they owned the vehicle, and is responsible for paying the deductible.