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Our customer advisory panel


Join our customer advisory panel to receive regular invites to e-surveys and online discussions where
you can share your opinions about the products, services, and policies that are most important to you.

Listening to you

Our panel is part of our focus on listening to you - on topics from road safety and driving habits to what you expect from us.

We want to provide you with consistent, quality service. In fact, we've put our service commitments in place based on what customers on the advisory panel have said is important. This is just the beginning of our journey - with your input, we can evolve and expand our commitments.

ICBC is piloting new technology that could help reduce distracted driving. The technology involves a vehicle being fitted with a small device that communicates with an app installed on the driver’s cellphone. The technology disables the phone when the car is being driven. We will recruit volunteers for this pilot from our customer advisory panel. Participants must be ages 19 years and up, from all across B.C.

Join now

Click to join now and you'll be asked a few questions that will help us better understand you as a customer. That's it!

By taking part in the customer advisory panel, you’ll also be entered into regular cash prize draws—it’s our way of saying thanks. And when you’ve signed up successfully, you’ll have the chance to win $100 (contest rules).

Protecting your privacy

All of your personal information will be protected and handled in accordance with the requirements of the Freedom of Information and Privacy Act (FIPPA) and ICBC’s privacy policy.

Your email address and any personal information you provide is collected pursuant to s.26 of FIPPA and will be used solely for research purposes.