Claims

Find a Service Location

​Repairing or replacing your vehicle

Has your vehicle been damaged or stolen? We'll help you get it repaired or replaced as quickly as possible, and let you know your options for getting around without it.

Get a damage estimate

After making a claim, your adjuster can let you know where you may get a damage estimate.

Repair your vehicle

Find out how to get your vehicle repaired at more than 400 auto body shops throughout B.C.

Vehicle write-offs

Can't repair your vehicle? Sometimes a vehicle has too much damage and it can’t be repaired. Learn more about vehicle write-offs.


Rental cars and other transportation

Find out your options for a courtesy car or vehicle pick-up/drop-off while your car is out-of-action.

Car seat reimbursement

Apply to ICBC for reimbursement if you need to replace your child's car seat or booster seat.