ICBC's Year in Review for 2020 – 2021
As part of our commitment to improve transparency and accountability to you, making sure that you’re well-informed and supported is important to us.
So in addition to publishing our Annual Service Plan Report, we’ve produced an easy-to-read Year in Review highlighting our initiatives and results from 2020 – 2021. You’ll be able to:
- Review our financial and operational information in plain language
- See how your premium dollars are spent
- Learn about Enhanced Care bringing better care and more affordable insurance to British Columbians
- Hear how we’re our expanding customer service
- Read stories about how we adapted to the COVID-19 pandemic