Frequently asked questions

Yes, two of the new optional coverages available are:

Hit and Run covers up to $200,000 of repair costs if your vehicle is hit by an unidentified vehicle in B.C. If your policy includes ICBC's Collision coverage, you're already covered for hit-and-run damage.
Income Top-Up offers additional income replacement coverage to British Columbians who earn more than $109,000 gross income per year, in the event that they're unable to work due to injuries from a crash.

Enhanced Care also brings changes to vehicle damage coverage under Basic insurance. If you're not responsible for a crash in B.C. with another vehicle, your Basic Vehicle Damage covers repair costs and your premiums will not be impacted.

This coverage launches with Enhanced Care and will automatically be included in your insurance.

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Frequently asked questions

Frequently asked questions

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Frequently asked questions

Does ICBC offer new insurance products for Enhanced Care?

I'm buying a vehicle but want to wait a couple of months to insure it. Can I do this?

I'm selling or giving away my vehicle for scrap and parts. What do I need to do?

I'm buying a used car but don't have the insurance and registration papers. What should I do?

I'm selling my car and both my husband and I are the registered owners of it. Who has to sign the transfer papers?

I'm importing a rebuilt car from the United States that's listed as salvage. Can I register it in B.C. and what kind of inspection does it need?

Are there any special rules for selling a vehicle powered by propane or natural gas?

Is there a rebate program for older cars?

Why doesn't the Vehicle Claims History report I paid for have any details on it?

I caused a crash while using a friend's car. How will the claim affect my insurance?

Why do I have to pay a deductible when the crash wasn't my fault?

What happens if the other driver has not reported the crash?

I insured my vehicle with a private insurance company. What do I do if I'm involved in a crash?

How do I make a claim for Emergency Roadside Expense Repayment?

My car is in the shop being repaired. How do I get a rental vehicle?

Where can I find what ICBC is paying out for injury cases?

I was injured in a crash. When should I apply for WorkSafeBC benefits?

I am hearing impaired and need an interpreter to discuss my claim. Will ICBC pay for the cost of an interpreter?

I’m driving and my passengers are not wearing seatbelts. If we’re involved in a crash, am I liable for any of their injuries?

Can I install a dashboard camera?

How do I give ICBC a notice of claim (NOC) or notice of civil claim (NOCC) I was served?

I'm selling my collector car. Can I sell it with the collector plates on it?

I have a collector car. It is insured and I want to sell it. Can I put my collector plates on another vehicle?

I have a collector car and I am listed as the registered owner. Can I add someone else (such as my spouse) as a registered owner too?

I have a vintage car and a collector car. Can I put the vintage plates on a vehicle that already has collector plates?

I have three collector cars. Can I switch one set of collector plates among vehicles?

I’m currently restoring a vehicle that is 25+ years old. Can it be registered before the restoration is complete and before it passes a safety inspection?

How can I renew my insurance from outside B.C.?

If I move to another province before my B.C. licence expires, can I get a refund for the years remaining on it?

I’m concerned about my parent’s ability to drive. What can I do to help?

I'm here as part of the Seasonal Agricultural Workers Program (SAWP). How long can I drive in B.C.?

I want to use my vehicle to drive for a ridehailing service such as Uber or Lyft. What kind of licence do I need?

My motorcycle L licence has expired, do I have to take the knowledge test and skills test again?

What time of day does my insurance expire? Do I have until the end of the day to renew?

I lost my ICBC insurance and vehicle registration documents. How do I replace them?

I want to use my vehicle to make food deliveries, for a service like UberEats, Skip the Dishes or Just Eat. What kind of insurance do I need?

I don't own a vehicle. Do I qualify for a discount on insurance premium?

Do I need a valid driver's licence to insure a vehicle?

How does insurance work for learners?

How can I renew my insurance from outside B.C.?

Can I suspend my insurance for a short period of time?

I want to use my vehicle to drive for a ridehailing service such as Uber or Lyft. What kind of licence do I need?

I'm thinking of using my vehicle for peer-to-peer vehicle rental with a service such as Turo or Outdoorsy. What kind of insurance do I need?

I would like to lend my vehicle to a family member for a short period of time. What should I do?

My vehicle broke down. Can I put my plates on another vehicle and drive it?

If I take my vehicle off the road, can I keep my personalized plates?

Does ICBC issue rebates or refunds by text message or e-transfer?

What does ICBC do about fraud?

I have a ticket on my driving record that I don't think is mine. What do I do?

Is there anything I can do to have a prohibition or suspension removed from my driving record?

I lost my traffic ticket. Can I get another copy?

Can I pay to remove a prohibition, suspension and/or penalty points on my driving record?

Can I transfer a vehicle to my ex-spouse without paying tax on the value of the vehicle?

How can I get my vehicle repaired outside of B.C.?

I have a cracked windshield. How can I make a claim?

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