Claims

Report a claim​

Find out how to report a claim​ or make a ​witness report. You can report your claim online 24 hours a day or by phone from 8 a.m. to 8 p.m. every day.

alert-circle

Service alert

Due to required maintenance, our online claims system will be unavailable during the following times:

  • August 27 at 11 p.m. to August 28 at 2 a.m.

  • August 29 at 11 p.m. to August 30 at 2 a.m.

Start your claim

Prefer to report by phone or need help?

Call us to report your claim

Already reported your claim?

Sign in to manage your claim

Signing in for the first time?

To report your claim online, you'll need to sign in with your ICBC information, BC Services Card or online banking credentials.