Additional ID requirements
Each identification document must be an original, or a
true copy of the original, certified by the issuing government agency.
If your licence, driving record and ID are in a language other than English, they have to be translated by an
ICBC-approved translator. The fees and services vary for each translator-please contact them for more information.
If your name has changed (or is different from the name shown on your ID) you must
provide proof of this.
If you don't have the right ID
If you were born outside Canada and don't have the required primary ID, please contact
Citizenship and Immigration Canada at
1-888-242-2100. Otherwise, please
Your full legal name
When you first become our customer we will take your full legal name and date of birth from what we call a foundation document. A foundation document is a type of identification that establishes or changes your full legal name and date of birth.
For changes to a surname due to a marriage or divorce, you'll also need to bring supporting documents that show the link from your birth surname to the surname(s) you wish to use.
If you're born in Canada - Your legal name is the full name that appears on your
birth certificate issued by a Canadian Vital Statistics agency.
If you're born outside of Canada - Your legal name is the full name that appears on your most recent immigration document issued by Citizenship and Immigration Canada.
If there's a mistake in your foundation document – You must get this corrected by the issuing government agency. We will only use the exact full legal name on your foundation document(s).
Protect yourself from fraud
When you first apply for a driver's licence, you'll be asked to provide ICBC with a security keyword. To protect yourself from fraud, keep your keyword secure like you would a password and don't share it with anyone outside of ICBC, including a driving school.
Choosing or changing your keyword
Choose a keyword you can remember easily but cannot be guessed by someone else. The keyword can include characters, numbers, symbols, spaces and punctuation. You can change your keyword at any time at a driver licensing office, as long as you bring two pieces of identification (one primary, one secondary) with you. Your keyword is not acceptable as primary or secondary identification.
Reset your ICBC keyword by phone. Call
1-800-950-1498. Save yourself time while avoiding unnecessary in-person transactions.
Using your keyword when booking a road test
If you're booking your road test online, you'll need to enter your security keyword exactly as it's spelled; however, it is
not case-sensitive so you can enter it using upper-case letters, lower-case letters or both.
If a driving school is booking a road test on your behalf, do not provide your security keyword. Driving schools do not require this keyword for any reason.