Need driver licensing services and English isn't your first language?
We offer a free, over-the-phone language service that can help you communicate with our customer service representatives. Find out more about our language services.
Translation services are being reinstated for knowledge tests, effective June 1, 2020.
Contact our driver licensing call centre at 1-800-950-1498 or 250-978-8300 for more information.
Interpreter services at driver licensing locations
We also have interpreter services at select driver licensing locations. At these locations, our customer service representatives can connect with an interpreter over the phone to help you speak with us about your questions or concerns.
Interpretation services are not available for road tests.
Driver licensing locations with interpreter services
- Abbotsford driver licensing (Clearbrook Plaza)
- Burnaby (Lougheed Hwy.)
- Burnaby (Metrotown)
- Guildford (Boardwalk Mall)
- Kamloops (Concordia Way)
- Kelowna (Springfield Rd.)
- Langley (Willowbrook Dr.)
- Nanaimo (Metral Dr.)
- North Vancouver (East 13th St.)
- Port Coquitlam (Oxford Connector)
- Prince George (15th Ave.)
- Richmond (Lansdowne Centre Mall)
- Surrey (78th Ave.)
- Vancouver (Commercial Drive)
- Vancouver (Point Grey)
- Vancouver (Royal Centre)
- Victoria (McKenzie)
- Victoria (Wharf)
Knowledge test available in 11 languages
We offer our knowledge tests for cars and motorcycles in 11 languages (English, French, Punjabi, Mandarin, Cantonese, Farsi, Arabic, Russian, Spanish, Croatian, and Vietnamese). If you require a translation of a knowledge test in a language that we do not provide, an
ICBC-approved independent translator can interpret for you. Find out more about ICBC approved translators.