Emergency roadside expenses
If you've had a roadside emergency such as a breakdown, flat tire, or locked your keys in your car, you can claim for the expenses incurred. You’ll need to make the claim within 12 months.
Am I covered?
If you have our
Roadside Plus insurance package, you can be reimbursed up to $50 for emergency roadside expenses. There is a limit of two claims per policy term.
What expenses qualify?
Roadside emergencies that qualify for repayment include:
- mechanical breakdowns
- locking your keys in your vehicle
- a flat tire
- jump-starting a dead battery
If your vehicle has been towed due to a mechanical breakdown (not a motor vehicle crash), coverage includes the cost of the tow truck attending, but not the cost of parts or supplies including gasoline, oil, batteries and tires.
Steps of your roadside expense claim
Step 1: Report your claim online or by mail
report your emergency roadside expense claim online - this is the quickest and easiest way to receive your reimbursement.
You can also download and complete our
Emergency Roadside Expense Repayment form and mail it in to us.
Step 2: Receive reimbursement
Once your claim has been processed, you should receive your reimbursement promptly.
You may want to setup an Electronic Funds Transfer (EFT) to have your claim payments deposited directly into your bank account. Find out how to
set up direct deposit.