Check the details of an existing claim and add supporting documents
If you've already reported a claim, you can sign in to check certain details and upload supporting documents.
Sign in to view your claim details and upload documents
If you're an
owner, lessee or principal driver of a personal vehicle, sign in with your:
- B.C. licence plate number
- B.C. driver's licence details
If you're a
passenger, pedestrian, cyclist, property owner or a non-B.C. motorist with vehicle damage, sign in with your:
- ICBC claim number
- B.C. driver's licence, B.C. Services Card or B.C. identification card details
With this tool, you can:
View details of your claim
When you sign in, you can view certain details of your claim, such as:
- Assessed responsibility: This is the degree of responsibility assigned in a crash.
- Deductible: The amount you have to pay toward repairs before your insurance pays for the rest.
- Claim representative's information: The name and phone number for the claim representative assigned to your claim.
- Current location of your vehicle if it's not driveable: For example, the tow yard, repair shop or ICBC facility where your vehicle is currently located.
- Your ICBC insurance coverage at the date of the incident.
Add supporting documents
When you sign in, you can upload documents related to your claim, such as:
- Photos and video footage of the incident
- Receipts for expenses you may have incurred
- ICBC forms and/or documentation requested by your claims representative
Please note, it could take a few business days for a claim representative to review uploaded documents. They'll contact you if they have any questions.