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ICBC is currently undergoing upgrades and customers may not be able to use some online functions from 9 p.m. until 4 a.m. PT. We will be back online to serve you in the morning. Thank you for your patience.
Last updated Wednesday, Apr 08, 2020 03:16 PM

Claims

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​Set up direct deposit to receive your payments

When you set up an Electronic Funds Transfer (EFT) with us, you’ll receive reimbursement for your claims more quickly. Save time later by applying for EFT now and have future claim payments deposited directly into your bank account.

If you'd like to apply:

  1. Complete the Electronic funds transfer authorization and direction form
  2. Prepare a void cheque
  3. Submit your form and void cheque by:
    • Email to: eftclaims@icbc.com
    • Fax to: 604-661-2286, or
    • Mail to:
      ICBC         
      Room 142-151 West Esplanade
      North Vancouver, B.C. V7M 3H9

Applications are processed within two business days and payments may take three to five business days to be deposited.