Vandalism claims
Need to make a claim for vandalism to your car? Your insurance can help you deal with scratches, dents, slashed tires, graffiti or other damage caused by vandalism.
Am I covered?
Vandalism claims are covered if you have ICBC
Comprehensive coverage.
Steps of your vandalism claim
Here's what to do and what to expect when you make your claim.
Step 1: Report to the local police
If the vandalism happened:
Be sure to write down the police file number. You'll need it when you report your claim to us.
Step 2: Report your claim online or by phone
Report your vandalism claim online or by calling Dial-a-Claim.
After you have reported your claim, our staff will direct you to an ICBC approved c.a.r. shop VALET facility for your repairs if applicable.
Step 3: Get an estimate of the damage
An estimator examines the damage to your vehicle, then writes up an estimate for the repairs needed. Find out more about Getting a damage estimate.
Once a damage estimate has been completed, you may have your vehicle fixed at the repair shop of your choice. The process will vary depending on whether you select a c.a.r. shop VALET location or another repair shop.
Write-offs
If it is not economical to repair the vehicle, it may be deemed a write-off. You’ll receive a settlement amount for the vehicle’s market value. Find out more about
write-offs.
Step 4: An adjuster is assigned to your claim
You will speak with an adjuster who will look after your claim and keep you updated.
Step 5: Pay your deductible
When the repairs are done, you will have to pay a deductible to the shop. The deductible is the amount you have to pay toward repairs before your insurance pays for the rest.
You may have to pay depreciation on some parts and/or labour that are subject to wear and tear. Talk to your estimator for details.